Legal appeal for item not received: where do I start? | eBay Coffee

nuxyda · 2020-05-15T19:27:02.013000Z

It’s obvious that it is uneconomical to turn to a lawyer to “assert one’s rights” over an item not received.However, I believe, from what I read online and hear from acquaintances, that the “phenomenon” of “phantom” low-cost shipments via informational tracking (the old standard mail) is spreading.... maybe a nice scam is underway! It would be a good idea to spread the word so that Ebay and PayPal stop siding with sellers who use, without the buyer’s knowledge at the time of purchase, this service that has no legal value for Poste:As established by the Universal Postal Service Charter, adopted pursuant to art. 12 of Legislative Decree 261/99, the tracking/reporting functionality does not, in any way, constitute proof of delivery but has merely informational purposes. In short, if you do not receive the item with Posta 1 PRO shipping A) The Seller does not refundB) Ebay does not refundC) PayPal does not refundD) Poste does not refund Finally, WARNING: The seller has no intention of finding an alternative solution, and even if you give them a negative feedback, Ebay deletes it in agreement with the seller. This is because you cannot say that you did NOT receive it. You risk a real scam to the buyer’s detriment The question then is: what alternative is there to a “costly” lawyer, to enforce one’s rights?Consumer association? Competition and Market Authority?

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Legal appeal for item not received: where do I start? | eBay Coffee | eBay Italy