But did you purchase it or did you ask for information about the item? If you bought it and didn’t receive the item, or if it doesn’t match the description, you can start the procedures as they already told you. Obviously, if you wrote and only 24 hours have passed, give the seller a little time, especially if it’s a private individual; they may have been busy or had an unexpected problem.
Remember that you have 30 days from the delivery date to open claims on eBay.
actar80
·3 years agoBut did you purchase it or did you ask for information about the item? If you bought it and didn’t receive the item, or if it doesn’t match the description, you can start the procedures as they already told you. Obviously, if you wrote and only 24 hours have passed, give the seller a little time, especially if it’s a private individual; they may have been busy or had an unexpected problem.
Remember that you have 30 days from the delivery date to open claims on eBay.
heavenwelkin
·3 years agoIf you have a problem with buying an item and the seller is not cooperating / not responding, it’s best to open a claim case on eBay.
- For item not received
- For item not as described
go here and follow the instructions.
https://www.ebay.it/help/buying/resolving-issues-sellers/segnala-un-problema-con-un-venditore?id=4022
Kind regards.
heavenwelkin
·3 years agoI'm sorry for what happened.
Kind regards.