Purchase NOT matching what arrived | Buying on eBay

g.ponti90 · 2025-02-23T09:56:43.280000Z

Hi everyone, I've been an eBay user since 2003, this is the first time something like this has happened to me and I'm very sorry. Two days ago I received a Madonna LP 'Like a Virgin' pressed by Sainsbury in a condition not as described. First of all it's damaged at the corners and then the sticker is missing from the cover, while the seller posted a completely different photo in perfect condition. I've tried writing to him but he still isn't replying, it's really a bad gesture, I can't stand that people can take advantage of others like this. What's more, the fact that he ignores my messages makes me understand that the item was already like that beforehand and it wasn't a mistake.I requested cancellation and a return but he still isn't replying. What can I do?

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