Good morning, I sent an item back to the seller and accidentally canceled the request, now I

Good morning, I resent an item to the seller and accidentally cancelled the request, now it won't let me enter the return code, what can I do, thanks

crisciub-34

3 View listings

Posted 1 year ago·Last reply 1 year ago

2 comments

daxsisko

·1 year ago

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@crisciub-34 wrote:
Good morning, I sent an item back to the seller and accidentally canceled the request, now it won’t let me enter the return code, what can I do, thanks

in short: as Mario indicated.....

marioelegio

·1 year ago

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You can hope for the seller's honesty.

When you tried to close the request, a notice appeared warning you that if you closed the process, it would not be possible to reopen it later. You confirmed that you still wanted to close it.

Try having eBay customer service contact you, using the link you can find at the bottom of this page ..... https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=3&pos=1&query=Restituisci%20un%20oggetto%20in%20cambio%20di%20un%20rimborso&intent=reso&lucenceai=lucenceai&docId=HELP1134

mario