Clarification on the warranty for the purchase of new devices | Buying on eBay

robrober_x6pbdh19t · 2023-02-20T15:20:57.455000Z

I purchased a BLACKVIEW A 80 PRO smartphone about 5 months ago. I contacted the seller to report a problem with the device's connector, which does not allow the battery to be charged. He replied that if I'm interested, by paying 70% of the price of a new device he will send me another one; alternatively, I should send the device to Germany to have it repaired. I did not like these responses and, since a new product purchase comes with a 2-year warranty, I intend to enforce it. Is it possible to open a dispute with the seller? I look forward to your prompt reply, thank you.

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Clarification on the warranty for the purchase of new devices | Buying on eBay | eBay Italy