Last purchase history disappeared from the list
Summary: alessandrchirl0 reports that the history of their last purchase has disappeared from the list. marioelegio replies but doesn't provide any further details.
Good morning, I’ve been a member for about 15 years and I regularly shop on Ebay. Every now and then I check my purchase history again just to verify that everything is in order and up to date, but strangely, on Saturday, September 13, after buying a pack of coffee pods for 29.00 euros around 12:00, among the bank charges I find another charge also made on Ebay via Pay-Pal (default payment method) around 16:00 the same day for 30.50 euros.
I start to panic a little when, comparing it with the history, this latest purchase doesn’t show up on the site.... it’s absurd.. also because I’ve never logged in and I’ve never made purchases as an unregistered user (I wouldn’t even know how to do it since it logs me in automatically on the site...) neither from the PC nor from the app on my phone... then the mystery gets cleared up when I remember that I bought a game for my nephew....
But the question is: why do purchases disappear from the History page...??
PS: I can’t say whether this purchase had ever been there before because I never went back to check it. The fact is that it isn’t there and it would also be the most recent one..
marioelegio
·11 months agoIf you can’t find it in your purchase history:
Have eBay customer service contact you and ask which of these applies to you.
Use the link at the bottom of this page .... https://www.ebay.it/help/buying/search-tips/la-tua-cronologia-acquisti?id=4047&st=3&pos=1&query=La%20tua%20Cronologia%20acquisti&intent=cronologia&lucenceai=lucenceai&docId=HELP1004
hi
mario