feedback
I received positive feedback "everything perfect, Max very serious, highly recommended+++" but it shows up as negative. what can I do?
7 comments
I received positive feedback "everything perfect, Max very serious, highly recommended+++" but it shows up as negative. what can I do?
sika700
·3 years agoUnfortunately, it dates back more than 6 months... you can no longer ask the buyer for a review... you can try option B, of contacting support...
Contact eBay | eBay
Kind regards.
deejaynick
·3 years agoBesides doing what the "colleague" rightly told you above, I’d also recommend rethinking your position as a "private" seller, given the nature and (above all) the quantity of the very similar items you’re putting up for sale.
marioelegio
·3 years agoFotrse he collects PC monitors and has decided to thin out his collection.
hi
mario
decem87
OP3 years agothanks, I confirm that I’m a private individual, I’m trying to clear out my house and office of old computers 😀
technopartsbay
·3 years agoNegative feedback because the buyer (maybe) clicked the wrong box and, despite the eBay pop-up that appears in these cases, skipped everything and confirmed.
You have two options: contact the buyer and have them review the feedback, or have eBay remove it for you.
decem87
OP3 years agoThanks, support wrote to me that it can only be handled within 90 days, after that (now) no longer. In practice, in my case neither the user can edit the comment nor can eBay correct it. Oh well..
heavenwelkin
·3 years agoGood morning decem87
The 90 days given by eBay for feedback revision I think is a reasonably sufficient amount of time, anyway you did well to reply with a NOTE to the negative feedback.
Kind regards.