Hi everyone, I’m asking for info so I don’t mess up the process, since I’ve never had to make a return on eBay for an item that isn’t as described. I bought an item that the seller listed as "new"... the seller isn’t a shop but a private individual who doesn’t accept returns. In reality, the item seems to be new, but it has a small defect. This defect is so tiny that, if you look at it with the naked eye, it seems new. However, once it’s inserted into the camera’s pentaprism with th...

It says so on the page I attached to you. In the event of non-compliance, return shipping costs are the seller's responsibility.From the moment the return process is opened, the seller has three business days to accept it and arrange the return. If they don't accept it or don't send you a prepaid return label, once the three days have passed, you can ask ebay to step in. https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id...

Defective item not as described... how should I proceed?! | Buying on eBay

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Defective item not as described... how should I proceed?! | Buying on eBay | eBay Italy