Stolen item or never shipped | Buying on eBay

luciocabrio · 2023-12-20T11:02:44.763000Z

I was delivered a DHL package from Germany.Inside there were supposed to be two car models.Bought on eBay and paid by debit card on the eBay system.I haven't opened the package yet, but weighing it, I can say 99% the models aren't inside.How should I proceed now? Should I make a video while opening it?Then do I open an eBay dispute or do I need to file a report or what? It's the first time this has happened to me in many years, over 20, of buying. Sometimes, rarely, the package had disappeared.And to think I had even paid a good price for them... now go find them.In the meantime, though, I need to try to recover the not few euros spentAny advice?consider that altogether it's about €160 worth of stuff (shipping included)

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Stolen item or never shipped | Buying on eBay | eBay Italy