eBay Extra points not awarded | Buying on eBay

rizz-18 · 2023-11-10T12:08:07.678000Z

Hello everyone, I was looking for clarification on how points are assigned for the eBay Extra service.Yesterday, the 9th, I made a purchase with items classified as "Toys and Model Making > Static Model Making": the transaction (via PayPal) went through successfully and the goods appear to have been shipped regularly by the seller, but the related points are completely missing (not even, as usual, in the "Suspended" section).Checking the eBay Extra section "Transaction Details", the transaction is actually missing, as if it had never happened (on the other hand, in "My eBay" everything is regular).Normally, in all previous occasions/transactions, once the transaction was completed, everything was visible in the Extra area.Is it a normal delay or is there potentially something wrong? Also because the relevant category is not subject to the exceptions предусмотрed for the service. Best regards to all and thank you.

Discussions

eBay Extra points not awarded | Buying on eBay | eBay Italy