I'm disgusted with eBay. | Buying on eBay

pippo1057 · 2024-04-04T20:08:20.991000Z

I curse the day I bought on Ebay. I bought 4 roller shutter winders for 22 euros each, with shipping I spent 160 euros. I receive the package, I open it and there are only 2 winders, I contact the seller and he tells me he sent 4 so I have to sort it out with the post office. I go to the post office and they say they delivered what was shipped. I open a dispute on Ebay and they tell me I have to file a police report. I go to the carabinieri and they tell me I can't file any report because I'm not the owner of what I didn't receive even though I paid for it, I can only file a complaint that will end up in court with lawyers. I call Ebay and they tell me I have to make a statement to the police. I go to the police and the carabinieri and they repeat that I can't file any report or statement. In the meantime I realize that the seller made 2 envelopes with 2 winders each joined with packing tape and during transport the tape broke and I only received the envelope with the label. I call Ebay and the operator tells me to have the dispute closed and ask to return the goods, I do that and the seller tells me that if I send back only 2 winders he'll refund only those, I ask for Ebay's intervention and they reply that I have to file the police report, at which point I tell them all to go fuck themselves and I keep the damage I suffered. So much for the purchase guarantee.

Discussions

I'm disgusted with eBay. | Buying on eBay | eBay Italy