Is it right that the item in the photo doesn't match the item shipped? | Questions and answers among users

sorrisino2011 · 2023-06-07T16:16:56.160000Z

I ordered an item that I had chosen precisely for the specific features shown in the photo. What arrived was something completely different. I didn’t ask for a return because I’m using it anyway, but the seller, in a very rude way, told me it was my fault because I should have asked and not relied on the photo. Besides removing my feedback, which was obviously negative, he threatened to take me to the justice of the peace. Is all of this normal?

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Is it right that the item in the photo doesn't match the item shipped? | Questions and answers among users | eBay Italy