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In December I received a payment from eBay for an item that was no longer available refunded
In December I received a payment from ebay for an item no longer available, an amount I returned on the 21st of December. I informed customer service and called, but to no avail: ebay withdrew the sum of 30 or 36 euros from my account, which it has to pay me back.
21
December
SEPA
Abroad
To Ebay S.A.R.L.
From Paparone Domenico and Paparone Angela | BANK TRANSFER REFUND TRANSACTION ID: 4HZEUQG9U3
33,85 EUR
Executed
Transaction details
PD
PAPARONE DOMENICO E PAPARONE ANGELA
IT42N0301503200000003128797
FINECOBANK SPA
ES
EBAY S.A.R.L.
LU260670006550209620
J.P. MORGAN SE - LUXEMBOURG BR
Transaction data
Entry date 21/12/2023 Execution date 21/12/2023 Credit date 22/12/2023 Debit currency 21/12/2023 Fees and charges None Amount 33,85 EUR Status Executed TRN2312212437565288480320040300IT Reason BANK TRANSFER REFUND TRANSACTION ID: 4HZEUQG9U3
Instruction entered by on 21/12/2023 08:11
sika700
Mentore2 years agoI mean... let us understand... you would have refunded the bank transfer that ebay made to you for your sale, also via bank transfer?
Why did you do this stupid thing?
For the refund of an item, if you didn't have funds in your account, ebay would have taken care of withdrawing the money either from your bank account or from the payment method you entered.
I’m afraid those money are really lost... only support "can" give you a hand, also because it’s not ebay that handles the money but external companies.
Good luck!
domepapa_7602
OP2 years agoActually, they told me to try to cancel the refund I made through Fineco bank from the bank itself, but the bank told me that it's not possible. Ebay has taken possession of the amount, which will not be returned.
marioelegio
Mentore2 years agoIt wasn't ebay that appropriated the sum, but you who “threw” it away.
Hi
Mario
sika700
Mentore2 years agoWhat are you writing!!
You're the one who messed up... what does ebay have to do with it??
Unthinkable to "return" an ebay bank transfer... but unfortunately there are those who thought of it... and then complain about having done it!