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Account inaccessible via Facebook
Hello everyone,
I would appreciate your support with some issues that arose today on my Ebay account, which I have used for years by logging in through Facebook. I was already logged in when I tried to send a message to a seller, but the system asked me to log in again as if it ignored the fact that I was already in the account; at that point I pressed the ''Log in with Facebook" button, but then the unexpected happened: a window opened with this warning written on it: "URL blocked. This redirect failed because the redirect URI was not added to the whitelist in the app's OAuth client settings. Make sure OAuth client access and web access are enabled and add all app domains as valid OAuth redirect URIs." I am left bewildered, not knowing what happened or what I can do. I close that warning, log out of Ebay completely and try to log back in, but at that point it no longer lets me access my account, meaning that as soon as I try to log in through Facebook that warning appears again. Now I am writing this message through a new Ebay account registered using my Gmail address.
Does anyone have any idea what may have happened and what can be done to get back into the account? As you can imagine, I have ongoing contact with some Ebay sellers and at the moment I have no way to send them messages. Thank you for your attention.
Enzo
marioelegio
Mentore2 years agoContatta l’assistenza clienti ebay.
Usa il link in fondo a questa pagina …. https://www.ebay.it/help/account/signing-account/accedere-al-tuo-account?id=4189
ciao
mario
engaro-59
OP2 years agoGrazie mille Mario, ho parlato per telefono con l'ufficio clienti e la persona che mi ha risposto è stata gentilissima e mi ha aiutato a risolvere il problema facendomi fare una reimpostazione della password Ebay tramite la funzione di navigazione in incognito di Chrome. Mi spiegava che dopo anni di accesso automatico tramite facebook, il sistema probabilmente voleva verificare la titolarità dell'account attraverso un accesso con email e password.