Account permanently suspended and payments blocked | Questions and answers among users

farigh-78 · 2023-05-22T15:00:49.508000Z

Good morning, I can't log in with my blocked account, so I made a new one to get information from you. On 15/03/2023 my account was permanently closed, and payments for over €500 were blocked. I don't care about the account, I regularly sell on other sites, but I care about the money. So on 12/04/2023 I had eBay call me back and they told me not to worry about the money because it wasn't lost, but the procedure for payments for permanently blocked accounts required a minimum of 60 days and a maximum of 72 days. As of today, 67 days have passed, so I had eBay call me back, I explained the situation, and I was told that the procedures have changed, and today for blocked accounts payments take a minimum of 60 days, up to a maximum of 170 days. Honestly, I feel like I'm being taken for a ride, I recorded the phone calls and I wanted to ask you whether it would be worth going to the consumer association? How much roughly would their intervention cost considering that eBay is not a small merchant? Is it worth it for €500? thanks to anyone who replies.

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Account permanently suspended and payments blocked | Questions and answers among users | eBay Italy