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Hi guys,
I hope some kind soul can help me with the problem I’ve been dealing with for a year now.
I have two seller accounts, I use both depending on the merchandise I decide to sell, one is specialized in home products and the other in retrogaming.
Unfortunately, some time ago, one of the two was restricted because my status had dropped below the standard for international shipping. I had been asked to fix the problem by making 2-3 shipments abroad with no issues. Unfortunately, I wasn’t able to sell anything within the time I was given, and so both accounts were limited. Today about 3 years have passed and the limitations are still there. I can’t even find a way to contact customer service. Nothing appears in the contact us section (except the help articles). Has anyone had the same experience as me, or can you guide me to alternative ways to contact Ebay. I’m more interested in the retrogaming account (the one that never had any seller status problems) and I can’t understand whether this limitation will ever be removed.
Thanks in advance for your time.
sika700
Mentore2 years agoGood morning,
it doesn’t seem to me that you are registered as a professional seller, and for sure the cause can also be attributed to that problem... since you were selling new items.
Only customer support will be able to help you, and they can be easily contacted by reading and following the following page:
Contact eBay | eBay
At the bottom of the link you’ll find the way to have them call you back.
Kind regards.