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Seller account disappeared and no tracking available
Good evening,
I bought an item on Sunday 30/07/2023 and paid via PayPal.
The seller provided me with a Bartolini tracking number that turns out to be nonexistent, and now their account has also disappeared.
I contacted PayPal to proceed with a dispute and informed eBay.
Can I get a refund?
Do I also need to file a complaint?
Please help me because this is a significant amount
1 comment
marioelegio
Mentore3 years agoYou chose a longer road.
It would have been better to wait for the delivery deadline to expire and open the eBay procedure, leaving PayPal as the last resort.
https://www.ebay.it/help/buying/returns-refunds/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042
Anyway, at this point go ahead with what you’ve done (going back would only create further problems) and follow PayPal’s instructions carefully.
I think it’s premature to think about filing a complaint.
bye
Mario