Buyer creates a return procedure but then immediately changes their mind and doesn't bother to close it!

Question

Good evening everyone,A buyer has created a return procedure, agreed with me, because he says he read a color of the item instead of another.... but right after creating the procedure, he writes to me saying that he changed his mind and wants to keep everything without sending it back to me.So I ask him to remember to close the return procedure, since he decided to keep it....but he disappeared, he no longer replied to me and left me with the funds blocked until November 21. After this date, wil...

sika700 · Accepted Answer

@alessandra198781  wrote:...and it left me with the funds blocked until November 21. After this date, will Ebay automatically close the procedure?Good evening,the return procedure will automatically close 21 days after the last interaction... so if November 21 coincides with that date, then yes, you have to wait... Kind regards.