Buyer asked to cancel the order
Hi everyone, I sold an item and now the buyer has requested to cancel the order. I wanted to understand whether, by accepting the cancellation, I have to pay eBay fees out of my own pocket. Thanks
1 comment
Hi everyone, I sold an item and now the buyer has requested to cancel the order. I wanted to understand whether, by accepting the cancellation, I have to pay eBay fees out of my own pocket. Thanks
marioelegio
Mentore1 year agoIf you cancel at the buyer's request, the fees are also credited back to you.
The problem could arise if the payment is shown as blocked because you are still considered a new seller. In this case you will have to front the refund with a credit card and then wait for the payment and fees to be credited.
hi
mario