buyer does not update the package status | Questions and answers among users

tia_flowers · 2024-11-19T10:51:12.786000Z

I sold an item that, according to BRT tracking, shows as delivered.the buyer is not updating the shipment status.the funds remain pending.the buyer has not responded to messages for almost a week. what is the procedure to follow?will the funds be unlocked after a certain period?should I open a report?

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buyer does not update the package status | Questions and answers among users | eBay Italy