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Not a serious buyer
The buyer stated that 2 packs of coffee out of the 12 packs received were damaged, (but why did he pick them up anyway?) however, to be fair, I sent him 2 new packs, receiving back the two damaged ones and that he had not closed the dispute on top of that he was also refunded by mistake, after several emails sent to remind him that the refund is not due to him since the product was replaced for him and to return the refunded amount, he no longer responds to messages, I would say shameful buyer and I hope that Ebay can take action and resolve the situation
1 comment
marioelegio
Mentore2 years agoYou can report the dishonest buyer to eBay ..... https://www.ebay.it/help/selling/resolving-buyer-issues/segnala-un-problema-con-un-acquirente?id=4084&st=3&pos=1&query=Segnala%20un%20problema%20con%20un%20acquirente&intent=segnala%20acq&lucenceai=lucenceai&docId=HELP1263
But if you sent him money by mistake, eBay can't help you get it back, you can only report the person to the Carabinieri for embezzlement.
hi
mario