Buyer refunded but kept the product | Questions and answers among users

shopp.soto · 2026-03-04T22:32:19.866000Z

The buyer had opened a dispute against me and I was charged 131 euros because I didn’t have enough money to refund the buyer, except now that I have it, the product has stayed with him and I’ve ended up with no money and no product. What should I do?

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Buyer refunded but kept the product | Questions and answers among users | eBay Italy