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  • Questions and answers among usersChevronRightIcon
Buyer wants to cancel an order that has already been shipped

I sold a perfume and I’ve already shipped it. The buyer changed their mind and wants to cancel the transaction. What do I do since I’ve already shipped it?

foby73
foby73
611View listings
Posted 1 year ago·Last reply 1 year ago
                                       
         
1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
marioelegio

marioelegio

Mentore1 year ago
View listings

Tell them that you can no longer cancel.
If you really want to meet them halfway, tell them you’re willing to partially refund them as soon as you’ve received the return. 


bye

mario

                                       
                                                                                 
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