Lying buyers... doesn't eBay offer any protection?

Question

Hello,I’m fairly new to selling on eBay and I’ve already found myself in the same situation twice,namely buyers who send refund requests for "item not as described"in order to get their money back and keep the item, or send it back damaged. And this despite the fact that I sold the item with photos and a full description and did not accept returns, also proving that the user is lying with screenshots of the messages or the feedback they sent me where they themselves say they may h...

marioelegio · Accepted Answer

In any remote sale, on any platform that uses payment methods like credit cards or Paypal, if you run into a dishonest buyer, you're out of luck (you could always end up in the wrong on paypal or you could take a chargebak from the buyer's credit card provider). You should use classified ads like subito, but only with direct hand delivery to the buyer and simultaneous cash payment.  himario