Buys a cell phone, breaks it, and now wants a refund. How should this be handled? | Questions and answers among users

orta-12 · 2023-04-03T06:40:14.255000Z

A person bought a cell phone from my page, with everything included, invoice etc. They left me positive feedback. Now, after 20 days, they’re asking for a return with a refund because the camera doesn’t work. Meanwhile, my funds are blocked. What do I do?

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Buys a cell phone, breaks it, and now wants a refund. How should this be handled? | Questions and answers among users | eBay Italy