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Purchase
I bought a scooter for 430 euros. After 5 days from payment, I receive the notification that it has been shipped. Four hours later, the seller writes to me that, while trying to answer one of my questions, he had accidentally clicked on the shipped option. He apologizes for the inconvenience and tells me that the scooter has already been sold on another site. He urged me to ask to close the purchase and request a refund. I looked on eBay's help site but couldn't find a way to do it. At this point I think I will turn to the Carabinieri and report him for fraud. He has no intention of refunding me, much less sending me the item I paid for six days ago.
2 comments
marioelegio
Mentore3 years agoHe wants you to "request" the order cancellation so he doesn't get a warning from eBay for his misconduct.
Tell him that he has to cancel the sale himself (not at your request) and refund you immediately.
Report the seller to eBay: https://www.ebay.it/help/buying/resolving-issues-sellers/segnala-un-problema-con-un-venditore?id=4022&st=3&pos=2&query=Segnala%20un%20problema%20con%20un%20venditore&intent=ditore&lucenceai=lucenceai&docId=HELP1299
If he doesn't refund you, you'll have to wait for the delivery deadline to pass and then ask eBay to step in: https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7
bye
mario
amefe_43
OP3 years agohe insists that there is nothing he can do to refund me. So I wrote
to Ebay reporting the unfairness and adding that I am forced to
take legal action, reporting the scam to the carabinieri. Ebay
automatically replied that it is their job to try to resolve the
dispute. I am waiting, as you wrote, for the deadline by which the item
would have been in my possession. If Ebay does not resolve it in the meantime, I will be
forced, despite myself, to file a complaint. Thank you, have a good day.