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Purchase with refused return
Good evening, I wanted to know if I place an order from a seller who, as it says, does not accept returns, what do I do if the product doesn’t work? Is there an eBay guarantee? Or something like that, thanks for your attention
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marioelegio
Mentore2 years agoNon-accepted return refers to those private sellers who do not accept returns for change-of-mind reasons.
However, no seller can refuse to accept a return for an item that does not match the listing (item not as described). So if it is described as working, it must work; otherwise you can return it.
https://www.ebay.it/help/policies/ebay-money-back-guarantee-policy/garanzia-cliente-ebay?id=4210&st=3&pos=1&query=Garanzia%20cliente%20eBay&intent=garanzia&lucenceai=lucenceai&docId=HELP1238
hi
mario