Undelivered purchase sent via Posta1 | Questions and answers among users

maxpan63 · 2023-02-02T17:10:31.880000Z

I made a purchase that was shipped with posta1.I say it should have been, because, in fact, I have a code and if I track it, it shows as delivered.But, in reality, I haven't received anything.The envelope could be lost or stolen (but clearly that's just a guess).But I put money into this and I need the item I bought. It's not a registered letter, so I don't know what value the delivery confirmation indication can have; in this case the only source is the postman who says he delivered it.How should I handle this and what should I do to get a refund?Thanks

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Undelivered purchase sent via Posta1 | Questions and answers among users | eBay Italy