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Purchase not found
Good morning everyone, I purchased an item, I received the order confirmation but if I wanted to track the package now I wouldn't be able to because clicking on the email gives me an error and as of today the item still hasn't arrived.
1 comment
sika700
Mentore2 years agoGood morning,
if you purchased as a guest, the only page that might help you is this one:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/returning-item/returning-items-bought-guest?id=4065&st=3&pos=1&query=Ottieni%20aiuto%20se%20hai%20acquistato%20un%20oggetto%20come%20utente%20non%20registrato&intent=registrato&lucenceai=lucenceai&docId=HELP1151
At the bottom of the page you’ll also find how to contact support.
Best regards.