Hello, I bought a laptop at auction and the cover images were 3 pictures of nice laptops, two with aluminum casing (including an HP), because they were metallic-colored, and the last one, black, seemed to be plastic (I think it was an Acer). The last photo, the fourth, had the company’s contact details. In the description there were the laptop’s software features, which match the one I received. And in the listing description there was the company description, young and dynamic, local, selling a...

You can try asking for a return because the item does not match the photo in the listing. This option appears among the reasons in the return process.https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041Then the seller will offer you a possible partial refund that you can accept or not. himario

Buying refurbished company laptops | Questions and answers among users

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Buying refurbished company laptops | Questions and answers among users | eBay Italy