Purchase without login / refund request | Questions and answers among users

vero.ferra · 2025-02-02T17:05:12.321000Z

Hello,I made a purchase without signing in to my account.The product that I bought and paid for will not arrive because the seller told me it was defective, so he asked me whether I wanted to buy something else, but I said I wanted a refund.Ebay tells me that I can ask for their help with the refund, but I can't get in touch with support because there is no form or procedure.I can't find the order among my purchases on my account because, as I said, I placed the order without logging in.How can I contact Ebay support? Thanks

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Purchase without login / refund request | Questions and answers among users | eBay Italy