I bought a used mobile phone for €299 from a private seller.In the description and photos it showed some small dents in the body, but the screen was ok: "Used item, light scratches on the top and bottom. Screen ok, back ok.Fully working stylus. Battery life, all day."No returns accepted.Paid with PayPal, it arrives, it works fine, BUT the rear camera won’t focus!So, apart from the photos, I can’t even use it with apps that require scanning a QR code or anything else, like bank withdrawals...What...

Hello,if the item does not match the description, the seller is obliged to accept the return.So open the correct procedure on eBay:https://www.ebay.it/help/buying/returns-refunds/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=3&pos=2&query=Restituisci%20un%20oggetto%20in%20cambio%20di%20un%20rimborso&intent=reso&lucenceai=lucenceai&docId=HELP1134The seller will be obliged to accept or offer you a partial refund,If they do nothing, on the fourth day you can have e...

smartphone purchase, arrives with non-working camera | Questions and answers among users

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smartphone purchase, arrives with non-working camera | Questions and answers among users | eBay Italy