Purchase on cloned account | Questions and answers among users

oryste2011 · 2024-11-28T16:51:39.778000Z

Hello, I bought a phone through an auction, and the only payment method specified was bank transfer. Since that isn’t usual, before paying I did all the checks and the reviews on the account to see whether the purchase was covered by eBay’s guarantee, etc., and it seemed OK. I paid, and after a few days, in addition to not having received the phone, I received a string of messages from eBay warning me that there had been several messages associated with that account and that it appeared to have been hacked; I wrote to customer service and was told that since I paid by bank transfer (a normal transfer, not an instant one), I am not covered by the guarantee and therefore will not get a refund. Is there anything I can do now?

Discussions

Purchase on cloned account | Questions and answers among users | eBay Italy