Shipping Price Adjustment | Questions and answers among users

marlon_2jz · 2025-10-02T08:33:43.458000Z

Good morning, I have an information request regarding a sale completed through eBay between private users. Specifically, I entrusted the shipment of a package through eBay, which chose the courier and rate and I paid the amount requested. Now, after about 30 days, I receive an email asking me for an adjustment to the shipping price due to non-compliant weight, and they deducted the money from my PayPal. But if eBay handled the whole process, why should I be the one to pay? Is there a possibility of getting a refund?Thanks

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Shipping Price Adjustment | Questions and answers among users | eBay Italy