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HELP I WON AN AUCTION THE SELLER WON'T RESPOND!!
I "won" an item at auction, but the seller doesn’t reply to my messages when I ask whether he has shipped it (and the items are still not there, 4 days after the purchase)
I’ve already paid and everything.. I’d like him to honor his commitment and send me the item....
1 comment
sika700
Mentore2 years agoThe seller has no obligation... it’s just a courtesy to honor the commitment.
If they want, they’ll ship it... or not... if the estimated delivery date passes without your item showing up, open a report:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=arrivato&lucenceai=lucenceai&docId=HELP1135
At least you’ll have a bit more certainty about the refund.
Kind regards.