Help contacting the seller

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Good morning everyone,

I bought an item a few months ago that broke, obviously outside the return period. I tried to contact the seller but they are not responding.

Is there a solution or do I have to buy the item again? Is there a way to speak with an eBay assistant?

Thanks

giakus

Posted 2 years ago·Last reply 2 years ago

1 comment

marioelegio

Mentore2 years ago

Only the seller is responsible for what they sell.

Ebay guarantees that you receive an item that matches what was advertised in the listing, which is why its guarantee only lasts a few days.

For the warranty that a professional EU seller must provide:

mario