HELP - The product arrived does not match the one in the listing | Questions and answers among users

federicoottavidepascal0 · 2023-12-20T14:36:10.441000Z

Hello, as the title says, the product I received does not match what I bought. I bought a PS5 and instead the package contained a large quantity of wedding favors to simulate its weight. I immediately filed the 'Item not received' case and requested a refund.However, I would like to understand whether the case I opened is the correct one, the timing for the refund, and above all how to contact an eBay operator. I also (fortunately) have a recording of me made by my brother during which I open the package, still freshly wrapped from delivery, and discover the scam.

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HELP - The product arrived does not match the one in the listing | Questions and answers among users | eBay Italy