Help with order shipment | Questions and answers among users

cecca-838 · 2023-12-11T13:18:06.228000Z

Good morning,I sold an item for which I had set tracked shipping with posta1 as the shipping method.After the purchase, I received this email: the buyer has paid for the item and it’s time to create a shipping label. Remember to include the eCP:xxxxxxxxx, shown in the shipping details above I tried to ask eBay support via the toll-free number but the operator wasn’t able to help me.How should I proceed with the shipping to comply with what the buyer requested? Do I absolutely have to buy a specific service with delivery to a pickup point, or can I ship normally with posta1 via Poste Italiane, using the indicated address and the provided ecp? thanks gianluca

Discussions

Help with order shipment | Questions and answers among users | eBay Italy