Cancellation of an order due to incorrect seller description | Questions and answers among users

cardmania0 · 2025-02-21T17:16:48.931000Z

Hello, I recently purchased a collectible card in an ebay auction, but unfortunately I was misled by the listing title, which indicated it was “AUTO,” meaning autographed, which in fact it was not. I have already made the payment and requested to cancel my order from both ebay and the seller, but he is not responding and Ebay told me that with the procedure they will reply within 3 days.My fear is that the seller may send my order immediately so as to “get out” of the issue without me being able to cancel everything and get my money back. The product is covered by ebay's guarantee, so if it does arrive could I use it by stating that the product does not match the listing description?thank you very much

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Cancellation of an order due to incorrect seller description | Questions and answers among users | eBay Italy