Order cancellation and payment refund
Good evening, I placed an order on May 26, and as of today, June 10, nothing has arrived yet, already paid in advance .
At this point I would like to cancel and receive a refund.
I contacted the seller but he did not reply.
What is the procedure to request cancellation of the order and a refund of the amount paid?
1 comment
marioelegio
Mentore2 years agoThe payment date does not matter, but the expected delivery date that was shown in the listing.
There isn’t one. On eBay only sellers can cancel orders.
You’ll have to wait until the delivery deadline expires and, if you still haven’t received your item, you can ask eBay for help with the refund. https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&puc=DEFAULT_BUY.BUYER&ri=0
hi
mario