Cancel the return process already started | Questions and answers among users

adrgar9944 · 2023-04-14T07:29:25.171000Z

Good morning, unfortunately yesterday I received an item that didn't match the dimensions I was looking for. At first I had started a return procedure and by mistake I had entered the same shipping code as the purchase I made, which I made a huge mistake with. I contacted the seller and told him that I intended to keep the item anyway. He said to cancel the return request, but I no longer see the option because rightly (having entered their code) the return should already have been completed. A mess, basically.. how can I fix it? Does the situation resolve automatically?

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Cancel the return process already started | Questions and answers among users | eBay Italy