cancel a sale for a lost package and I have already refunded the buyer | Questions and answers among users

cavaliere76 · 2024-12-20T17:48:29.703000Z

Hello, I sold an item and after several weeks Poste confirms that the package has been lost. I have already refunded the buyer, but the transaction has not disappeared. He still has the option to leave me feedback. Meanwhile, I would like to completely cancel the transaction. How can I do that? thanks

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cancel a sale for a lost package and I have already refunded the buyer | Questions and answers among users | eBay Italy