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cancelling order
Good morning everyone!
So I had to cancel an order, then I contacted the seller to ask if they would accept the request, the answer was no, but they did not reject the request made through the eBay service, as of now 3 days have passed since my request, the order has not been shipped and there have been no updates, in this particular case how should I proceed?
I should mention that at this point I would also be fine with the purchase
3 comments
sika700
Mentore1 year agoGood morning,
wait until the delivery date has passed and then open a report:
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=3&pos=1&query=Ottieni%20aiuto%20per%20un%20oggetto%20che%20non%20%C3%A8%20arrivato&intent=arrivato&lucenceai=lucenceai&docId=HELP1135
Kind regards.
marioelegio
Mentore1 year agoYou didn’t have to cancel an order, because you couldn’t do it.
You just asked the seller if you could do it. If he let the three days expire without accepting your request, that means he rejected it.
If he doesn’t ship, you’ll have to wait for the delivery deadline to expire and then ask for a refund through eBay: https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&puc=DEFAULT_BUY.BUYER&ri=0
hi
mario
suamestrinita_66
OP1 year agoyes yes in fact I was aware of it, it's just that the tapering is interrupted, even now that I've told him I'd accept the purchase and that it was fine anyway, so I don't know whether he'll ship it or not, and apparently it has to be like this but it could have been resolved, I think normally