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Non-compliant announcement and misconduct - no support
Summary: The discussion is centered on a non-compliant announcement and misconduct, with one participant expressing dissatisfaction with the lack of support received. marioelegio responds initially, and Anonymous User replies later, further highlighting the issue. The overall tone indicates frustration with how the situation was handled.
I was looking for a Logitech G305 mouse. I found an ad for that item at a good price and was about to buy it. But there was a discrepancy issue. The title said "Logitech G304 mouse" while in the photo of the back of the mouse you could clearly see the words "G305". I contacted the seller to ask for clarification and got no reply. When I followed up, I was almost showered with insults in an aggressive way, and I did not get an answer to my question, namely whether the item for sale was in fact a G304 or a G305. I defended myself politely without getting any further response, attaching screenshots of the listing. At that point I opened a report with eBay for discrepancy, and all I heard back after a short time was that the report had been closed and no action taken (!). So I filed an appeal, and after more than a week I still haven't heard anything about it.
Now, since I needed the item in question, and for obvious reasons I couldn't go ahead with the purchase myself (if only on principle), I asked a friend to buy it for me using his account, deciding to take the risk (it was only 25 euros in the end). The item arrived, and it's a G304. That's fine with me too, but excuse me, why should someone be allowed to keep behaving this blatantly incorrectly and eBay not care ??? If I had posted an ad, for example, titled Peugeot 207 and then put photos of a Peugeot 307, I bet at the very least eBay would have warned me or even blocked the account! I can't swallow these things, sorry.
marioelegio
Mentore1 year agoUnfortunately, eBay's reporting management system is a disaster.
They always say they've checked and that they haven't found any problems, even when the problem is obvious.
I don't know why they don't want to deal with it seriously and rely only on algorithms that are clearly insufficient.
hi
mario
Anonymous User
OP1 year agoExactly. And not just eBay, nowadays everyone uses algorithms like that, which are only smart in name. Just look at Facebook: sponsored posts and ads from people from Eastern Europe selling licenses, cdi and other fake documents are proliferating. You report them, and after a while their algorithms reply saying they haven't detected any violation and therefore no action has been taken !!!