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Opening controversy | Questions and answers among users | eBay Italy

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Questions and answers among users

Opening controversy

Why can’t I see the button I used to request Ebay to intervene anymore?

sket74

169 View listings

Posted 1 year ago·Last reply 1 year ago

1 comment

marioelegio

Mentore1 year ago

To open the dispute (depending on the reason you’re opening it):

https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/ottieni-aiuto-per-un-oggetto-che-non-arrivato?id=4042&st=7&po=1&uci=0&puc=DEFAULT_BUY.BUYER&ri=0
https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/restituisci-un-oggetto-cambio-di-un-rimborso?id=4041&st=7&po=2&uci=0&puc=DEFAULT_BUY.BUYER&ri=0

To ask eBay to step in, you need to wait at least 4 business days from opening the dispute: https://www.ebay.it/help/buying/returns-items-not-received-refunds-buyers/chiedi-ebay-di-intervenire-acquirenti?id=4701&st=3&pos=1&query=Chiedi%20a%20eBay%20di%20intervenire%20-%20acquirenti&intent=chiedi&lucenceai=lucenceai&docId=HELP1382

hi

mario