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Wrong goods arrived
The seller is selling a princess xl plate in the post but doesn't specify the size, I read xl and bought it because I thought it was the larger version, but instead the smallest one arrives. In this case, who is supposed to pay the return shipping costs? Shouldn't he have written the dimensions anyway, so as not to make the buyer get it wrong?
8 comments
cizeta1964
Mentore1 year agoI think it's the bigger version
Shocking to make the seller pay the return shipping just because you “thought”... And you didn’t ask them beforehand.
Also shocking to take advantage of the fact that one of your “thoughts” wasn’t properly interpreted, which, moreover, you didn’t make clear to anyone.
sika700
Mentore2 years agoIf the size is not specified, XL means nothing, so you made a purchase mistake and therefore the return shipping is your responsibility.
Kind regards.
paolatf84
OP1 year agoActually, you're wrong, eBay is making the seller pay the shipping costs, because they should have specified the measurements in the sales post and not just written XL. I will be refunded for everything and the shipping will be at their expense. Sales posts must be clear and precise, otherwise they lead the buyer to make wrong purchases.
sika700
Mentore1 year agoSure, if you opened the return request yourself for item not as described, that’s obvious... but it’s a pretextual request because you know full well you weren’t paying attention and you’re just clutching at straws to take advantage of it.
Have a nice day.
cizeta1964
Mentore1 year ago. Sale posts must be clear and precise, otherwise they lead the buyer to make wrong purchases.
Wrong purchases are made by those who "think", instead of asking (which would be much simpler).
marioelegio
Mentore2 years agoXL is relative.
Were there different versions with different sizes? Weren’t the dimensions indicated? Was there an EAN code or something similar?
Hi
mario
paolatf84
OP1 year agoIf there are various sizes and the seller hadn’t written it. Anyway, the seller paid for the shipping because the sale post wasn’t clear
marioelegio
Mentore1 year agoI believe that, this time, ebay was wrong.
Giving the buyer too much protection when there is a clear mistake on their part is clearly a bad strategy.
By doing so, sellers will feel increasingly less protected and this uncertainty will translate into an increase in their margins, to the detriment of all other users.
hi
mario