Item returned to sender as it was not delivered by Italian Post | Questions and answers among users

martyale64 · 2024-09-04T15:40:20.893000Z

I sold an item and, after receiving the payment, I shipped it properly with ordinary Poste Italiane parcel post. After 7 days, when their couriers still hadn’t managed to deliver it, it came back to me. Now the buyer is demanding that I resend it at my expense...he has already opened a dispute for item not received...what should I do? Maybe he was simply on vacation and so he wasn’t at home....

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Item returned to sender as it was not delivered by Italian Post | Questions and answers among users | eBay Italy