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nonexistent support, how should we proceed
Summary: ant.on4 expresses frustration over having not received any response from a company's experts via email for four days. They describe the support as fully automated, making it difficult to talk to a real person and resolve even the smallest issues. They ask if anyone has succeeded in speaking with a real assistant.
I want to show you the support you get when you follow up because it's been 4 days and there have been no replies from their 'experts by email', I don't know what else to do anymore, you can't talk to anyone, no one understands what you write, everything is automated
has anyone ever managed to talk to a real assistant? it's become impossible to solve even the smallest problem.
