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Auctions with dishonest sellers.
On 31/03 I bought an item at auction, right after it ended I processed the payment and waited for updates, the next day I was waiting and since I hadn’t heard anything I contacted the seller to ask only when they would ship and from where (so I could get an idea of when it might arrive), the seller replied that it would be shipped between 01/04 and 02/04, I replied that that was perfectly fine and the conversation ended.
On the evening of 04/04, seeing that nothing had been shipped, I contacted them again and they told me it would be shipped by 20:00, since I had seen that they had organized other auctions that would end a few hours later I asked how combined shipping worked, and without even answering my question or asking me if I wanted to postpone shipping the first item they told me "I managed to get one more day, take your time, buy whatever you want", so I told them okay, at this point, even though I wasn’t convinced, I tried to get another item, I couldn’t but okay, that’s not the point.
The next day (05/04), having understood that they process shipments at 20:00, I waited for the shipping notification, which never came, and around 23:00 I got the notification "The seller canceled the order", I checked the details and the reason said it was at my request, I contacted them for clarification and they told me "The item was broken, I could have sent it to you anyway and after that it would have been your problem".
It seems to me that the shipment was delayed from the start on purpose because the seller didn’t like the final auction price, they took as much time as possible trying to find a solution and in the end they gave me this excuse.
The broken monitor was ready to be shipped (already delayed) the day before and the next day it turned out to be broken?!
I had seen other auctions that I would have taken part in these days, some I probably would have even won, but I obviously didn’t participate because I was waiting to receive that one.
What do you think?
Can I do anything about it?
sika700
Mentore3 years agoGood morning,
by cancelling the order, you also received the refund... the only thing you can do, if you are allowed to, is leave the review it deserves... remember not to include any "word" that could be offensive or defamatory and do not include any review of the product... just write a few words, the important thing is that the "red" review cannot be easily removed.
Kind regards.