Warning if you use Packlink - scam lurking | Questions and answers among users

uk110 · 2024-09-15T01:35:48.883000Z

After using Packlink for a few years, I had to rethink the opinion I had of them and completely stop any relationship. I advise everyone to do the same.A few months ago I noticed an additional charge for a shipment.Thinking it was a mistake, I tried several times to get clarity on the matter, also because it was obvious that the extra charge was not due - moreover declared by Packlink by email without the slightest shred of proof.I called Packlink, I called eBay, I called Paypal. They all told me I was right in words, but they backed out - meanwhile Packlink had already pocketed the money immediately through Paypal.Once I understood that it was not a mistake but fraud, I went to the carabinieri, and filed the report which I then brought to the bank. After about 4 months I was reimbursed.The bank did with Packlink the same thing I had tried to do amicably: it asked for a response regarding the charge, and since nothing was produced they finally gave me back the stolen money. The carabinieri pointed out to me their difficulty in acting against these scammers for the following reasons:1) The small amount of money stolen.2) The fact that Packlink has no office in Italy nor any representation, since it operates from Spain.3) Packlink uses Paypal's "Automatic Payments". Basically, all it takes is to spend one euro with Packlink, and this pre-authorizes Packlink to make withdrawals from the Paypal account without any further authorization, and with no time limits.It's as if you bought a pizza for 10 euros, paid for it with Paypal, and then two months later you get charged ANOTHER 5 euros because the pizza was served with cutlery...Among other things, I discovered a Facebook page called EBAY PACKLINK USERS REVIEW GROUP full of users who were scammed in the same way all over Europe: England, France, Italy, etc. etc.So to conclude: BEWARE!

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Warning if you use Packlink - scam lurking | Questions and answers among users | eBay Italy